Privacy Policy

Last Updated: 2025/08/27

This Privacy Policy describes how PronouncePerfect ("we,“ "us," or "our") collects, uses, and discloses your personal information when you use our SaaS website and services. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide our text-to-audio transcription and English pronunciation evaluation services, we may collect the following types of information:

• Information You Provide:
  • Account Information: When you create an account, we collect your name, email address, username, and password.
  • Content Data: The text and audio files you upload for transcription or pronunciation evaluation.
• Information Collected Automatically:
  • Device Information: Your IP address, browser type, operating system, and device identifiers.
  • Usage Information: Details about how you use our services, such as access times, pages viewed, and feature usage.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and Improve Our Services:
  • Perform text-to-audio transcription and pronunciation evaluation.
  • Analyze usage to improve our algorithms and features.
  • Provide customer support.
• Manage Your Account:
  • Create and maintain your account.
  • Send you service-related notifications, such as account updates or password resets.
• Security and Compliance:
  • Detect and prevent fraud, abuse, and security threats.
  • Comply with legal obligations and law enforcement requests.

We are committed to not using your personal content for any purpose other than providing and improving our services.

3. Data Storage and Protection

We take reasonable physical, technical, and administrative measures to protect your information from unauthorized access, use, or disclosure. Your uploaded content (text and audio) is securely stored or deleted after processing, depending on your account type and our data retention policy.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with third parties in the following circumstances:

• Service Providers: We may engage third-party companies to perform services on our behalf, such as cloud hosting providers. These third parties have access to your information only to the extent necessary to perform their functions.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

5. Your Rights

You have the right to access, correct, delete, or restrict the processing of your personal information. You can exercise these rights through your account settings or by contacting us.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: contact@pronounceperfect.com